Privacy Policy

Last updated: September 8, 2025

1. Introduction

ESTOLLO ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Price List Generator Shopify application and related services.

2. Information We Collect

2.1 Shopify Store Data

  • Product information (names, descriptions, prices, images)
  • Store information (name, email, domain)
  • Order data (when creating draft orders)
  • Customer information (when processing orders)
  • Inventory data

2.2 Application Usage Data

  • Price list configurations and settings
  • Custom pricing tiers and discounts
  • Generated PDF documents and quotes
  • Application usage statistics and performance data

2.3 Technical Data

  • IP addresses and browser information
  • Session data and authentication tokens
  • Error logs and diagnostic information

3. How We Use Your Information

  • Generate and customize price lists and quotes
  • Create and manage draft orders in your Shopify store
  • Process QR code checkout functionality
  • Provide customer support and technical assistance
  • Improve our application features and performance
  • Ensure security and prevent fraudulent activities
  • Comply with legal and regulatory requirements

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your data with trusted third-party service providers who assist us in operating our application:

  • MongoDB Atlas: Database hosting and management
  • Render: Application hosting and deployment
  • Shopify: E-commerce platform integration

4.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure authentication and authorization systems
  • Regular security audits and vulnerability assessments
  • Access controls and employee training
  • Incident response and breach notification procedures

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Price list data and application settings are retained while your Shopify store remains active with our application installed. When you uninstall our application, we will delete your data within 30 days unless required to retain it by law.

7. Your Rights (GDPR)

If you are in the European Union, you have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Restriction: Request limitation of processing
  • Objection: Object to processing of your data

8. International Data Transfers

Your data may be processed and stored outside your country of residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our application is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@estollo.co.za

Phone: 069 294 4393

Address: ESTOLLO
08 Johannes Street
Kempton Park West, Kempton Park, 1609
South Africa

This Privacy Policy is effective as of September 8, 2025, and complies with GDPR, POPIA (Protection of Personal Information Act), and other applicable data protection regulations.